When I try to do anything with Coinbase, I get a '500 - Internal Sever Error' message. What does this mean and what do I do about it?
This message can come up when changes are made to Coinbase integrations or around large updates to YEN which can cause issues with the integration.
The first thing to do is perform a 'hard refresh' on your browser (Windows - Ctrl + F5, Mac - CMD + R) to reload YEN. This will clear it up the majority of the time.
If that doesn't work, then it's time to get a little more serious and start back at square one. The first thing to do is go into your Coinbase settings and clear out any existing YEN integrations.
Once all existing YEN related listings are removed, head back over to your YEN profile settings to disconnect the Coinbase integration if it's still available.
From here, clear out your cache and cookies from your browser. This will vary from browser to browser but an example of this in Chrome is found here:
Once the cache and cookies have been cleared, try to set up your Coinbase integration again.
If you still continue to have issues, send an email to email@example.com with as much detail and screenshots as possible.