Bugs, issues, defects, whatever you call them, they need to be identified and addressed to create the best product and experience for all of our users.
The ways we get alerted about issues are typically one of the following avenues:
While the above are great ways to bring attention to the issues, the best way to get all eyes on your issue is to head over to our Community Page directly and create a post there with as many details as you have available. Screenshots or video captures are always appreciated and be sure to do a search to see if it's already been logged!
Once the post is created, here's a peak behind the curtain to see how we address issues internally. The process is to create a high touch workflow with updates along the way.
-on the Community Page (CP) post
Thanks for reading this and sending us any bugs, issues, defects, SIR's, etc you might find. You're helping us all get better together! Have any feedback on the process itself? We'd love to hear that too!