We're excited to have you onboard! Here are some details and answers to common questions to make your sign-up process a breeze.
NOTE: First time creating an account, you will need to enter in your information manually. Please disable autofill tools that will fill in your name, email, password.
You will see Green checkmarks when your nickname and email are available for use.
Which email address should I use?
The email address you use for registration does not need to be the same as the one where you received your invite code. We suggest you use one you check regularly for any neat things we may send along.
What will YEN be sending to my email address?
We'll send along updates to the community from time to time and notification updates.
What is a nickname?
Nicknames are unique handles used on YEN to identify a user. You'll use this nickname when tagging users in posts, sending messages, and a lot more. But to know exactly who you're doing this with, the nickname has to be unique and everyone has to have one.
Why does it say my nickname is already taken?
A previous user has already claimed the nickname on YEN. Try adding some numbers or selecting another name.
Why is my nickname invalid?
Nicknames need to be alphanumeric and can not contain spaces. We do allow '-' in nicknames if you wish to have one. Try clearing out spaces and special characters and try again.
If your invite code shows as invalid when signing up, double check a few things.
Date - make sure the date falls within the allowed date range. Invite codes are specified by time and will expire after the end date.
Characters - often times the invite code will contain differing characters so it's best to cut and paste the code rather than typing it in.
Troubleshooting: Fields Not Populating
Some users may experience typed in information disappearing on the account set up screen. Often times the auto fill tools of the browser get confused and start deleting information on whims. Try disabling the auto fill on the browser and registering.
Having trouble, email us at email@example.com.